An Amazon driver in Washington has earned online praise after following a customer’s delivery instructions to the letter. The request stated that “packages must go into the delivery box,” and the driver complied so precisely that some viewers described it as “malicious compliance.” On r/AmazonDSPDrivers, Reddit user jiwonkwxn proudly shared a photo of their work: a long folding screen placed into a package bin that was clearly far too small for it.
In the photo, two other packages are visible to the right of the delivery bin. Judging by their size, they would have easily fit inside the box. However, jiwonkwxn apparently found it funnier to place the sizable furniture item there instead. As its name suggests, the subreddit where the post appeared is a popular online gathering place for Amazon drivers, many of whom were amused to see OP “following the customer’s wishes.”
Commenters and Fellow Drivers Found the Prank Hilarious
“Can’t say you didn’t follow directions,” one commenter joked. “How I love malicious compliance. Laughed out loud at this one,” wrote another. “Exactly what I’d do,” a third added. Dozens of others echoed the same sentiment.
OP didn’t provide any context about whether this customer had caused problems before or whether the package bin was designated as the spot where all deliveries—including furniture—were supposed to be placed. However, many people who have worked in delivery for Amazon or other mail couriers know all too well what it’s like to face scrutiny from customers and online commenters simply for following delivery instructions.
For example, a tense exchange between a Florida delivery driver who claimed to be “following policy” and an angry customer upset about a wet package went viral on TikTok. In a post by jiwonkwxn, several commenters even admitted to engaging in malicious compliance to inconvenience recipients, suggesting that some drivers may harbor resentment toward customers.
A few alleged disgruntled customers also appeared in the comments, criticizing Amazon drivers for playing pranks with packages. Despite the widespread use of Amazon and other delivery services, tensions between couriers and customers remain surprisingly common.
