If you provide bad service, you should expect a bad review. But one California wedding coordinator couldn’t handle the truth after a couple posted an honest account of their awful experience. The transportation was mismanaged, other venue workers were misinformed, and even the cake ended up at the wrong location. It was just one mistake after another, and the couple had had enough.
“After the wedding, I tried to resolve things privately but was met with no accountability,” one of the spouses explained. After posting an honest review describing their experience, other people who likely had similar issues with the coordinator also began posting negative reviews of their own accord. “I never asked or encouraged anyone to do so,” the one partner clarified.
The Wedding Coordinator Threatened With Unpaid Fees If the Review Wasn’t Taken Down
Realizing that her ratings were dropping, the wedding coordinator accused the couple of “impersonating people” to harass her. She then created a new business listing, uploaded recent wedding photos without the couple’s permission, and began giving herself fake five-star reviews. It wasn’t until the couple was on their honeymoon that things came to a head, with the coordinator sending them a “breach of contract” in both physical and email form.
The letter charged the newlywed pair with a retroactive invoice for $825 but said this so-called unpaid fee would be waived if the negative review was deleted and others were convinced to do the same. Otherwise, she threatened to pursue defamation. Not wanting to be “bullied into silence,” one of the partners has reached out to Reddit to figure out just how exactly they are to deal with this shady wedding coordinator. And one Redditor provided some solid advice.
“I wouldn’t respond at all,” they began before explaining how the coordinator’s primary option would be to sue the couple in small claims court. However, the couple should present the letter in court, as well as any other evidence that demonstrates how she didn’t perform her job correctly, which warranted the negative review. “Hold on to it until then, she’s going to regret sending it when a judge reads it,” concludes the savvy Redditor. Another reply agreed, saying they definitely should prepare all the proof they can of the coordinator’s mistakes if she does take legal action. Until then, “100% go no contact,” they advise.
Whatever the case, “it’s not defamation, it’s facts,” as one commenter puts it. Fortunately, the couple has responded to many of the commenters, saying they’ve taken the advice to compile all the evidence and receipts necessary on a drive, in case the time comes they need to go to court. If the coordinator does end up being “dumb enough to file suit,” she’ll find out the hard way—this couple came prepared.
